Five minutes to go, everything is planned, you’re ready and prepared, and then…technology fail! Now what? Perhaps you are about to introduce students to a program like Naviance for the first time. Or maybe you are considering having a student-of-the-week take over your school’s Twitter account. You might simply be preparing to share a presentation in a room you’ve never been in before.

On this episode of Admissions Live, we sit down with Ross Wolfson, School Counseling Department Chair at Westborough High School, to discuss what could go wrong in situations like these, as well as what to consider beforehand and in the moment, so that when technology fails, you won’t!


Admissions Live is sponsored by NRCCUA

Episode Host

Nicole Lentine

Nicole Lentine

Nicole Lentine is associate director of admission at Champlain College. Along with recruitment goals and activities, she serves as community manager to prospective and admitted student social media communities, develops admissions and alumni partnership strategies, and develops events and visit programs for special populations. Nicole has over nine years of experience in the industry, and thrives on networking and learning from others to constantly improve and find new ways to connect with students. She speaks about college admissions and digital communication strategies at regional and national conferences including NEACAC, HigherEdWeb, and UBTech.


Ross Wolfson

Ross is the School Counseling Department Chair at Westborough High School in Westborough, MA. He holds a BA in studio art from Binghamton University (NY), an MSEd in School Counseling from Long Island University, CW Post (NY) and a CAGS from Fitchburg State University (MA) in Educational Leadership and Management. He is an avid user of technology and has presented at state, regional and national conferences on various forms of technology use for school counselors and college admissions professionals.

  • Tashika Lee

    I think as we incorporate more technology within higher education it is imperative that supportive services for IT and technical issues are readily available for students. This can help when technology fails and can also be used to educate students about technology offered they may not be aware of.