As our thoughts turn to summer and bringing in future classes, host Chris D’Orso spoke with Auburn’s Cindy Singley and Arizona State’s Jaime Engelhart, members of the executive board of CIVSA, the Collegiate Information and Visitor Services Association. We discussed breaking up your big tour groups into specialized sections, effectively surveying your visitors, and giving tours via skateboard!
Chris D'OrsoChris D’Orso is the Associate Director of Undergraduate Admissions at the College at Brockport. A SUNY lifer, he has a B.A. from Geneseo, worked in student activities at Finger Lakes Community College and in admissions and orientation at Old Westbury, before joining Stony Brook, where he ran social media for one of the top public universities in the northeast. He also got his butt kicked on “Jeopardy!,” a defeat he rues to this day.
Cindy is director of university recruitment at Auburn University. She currently leads a team of 25 which manages the campus tour program as well as on- and off-campus recruitment events and recruits on behalf of Auburn University throughout the country. The campus tour and events programs host more than 25,000 prospective students and parents each year. Singley also serves as president of the Collegiate Information and Visitors Services Association (CIVSA) and is on the executive board.
Jaime is assistant director of campus experience and the welcome center at Arizona State University. She manages and maintains the daily campus visit program, as well as plans and implements large scale recruitment events for prospective ASU students and their families. She mentors and advises over 100 volunteer tour guides known as Devils’ Advocates, the largest para-professional student organization on campus. She is CIVSA president-elect.
Barbara is the manager of visitor engagement and strategic partnerships for Rutgers University. In that capacity she is responsible for maximizing the on campus visitor experience through the development and maintenance of critical university or community relationships, collaborations and partnerships. Barbara oversees the day-to-day operations of the Rutgers Visitor Center.
Barbara is the 2015 CIVSA Conference Chair. CIVSA holds an annual national conference each June filled with sessions, discussions, tours, and networking opportunities.