Crisis Communications

Online Ambassadors and the Emergence of Digital Volunteers

Online Ambassadors and the Emergence of Digital Volunteers

Volunteers have served colleges and universities well for decades. Higher Ed Advancement offices have mobilized and coordinated the activity of alumni, parents, and friends on behalf of their institutions with effective appeals for time, talent, and treasure. At a time when more and more people are spending an increasing amount of time online, there’s a […]

Higher Ed Live - Crisis Management

Higher Ed Live – Crisis Management

MStoner Strategist Fran Zablocki talks with Chris Syme and Jonathan Bernstein about crisis management in higher ed.

Crisis 2.0

Crisis 2.0

Join Chris Syme (@cksyme), consultant specializing in digital crisis communications and social media marketing at www.cksyne.org., and her guest Dr. Bill Smith, Director of University Branding and Marketing at Northwestern State University – as they discusses Crisis 2.0 – defined as a new model of communications influenced by the speed of digital, and the need […]