December 6, 2013 10:43 am
by Ashley Budd
In this episode of Admissions Live, guest host Nicole Lentine chats with Kathleen Lueckeman, Senior Director of Customer Relationship Management and Graduate Admissions Director at Wayne State University about the challenge of application completion in admissions.
Taken from the live broadcast, November 12, 2013.
Topics discussed during the LIVE broadcast include:
- Process improvement
- Customer Service
- New strategies
… and more
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