Last month, more than a thousand professional marketers gathered in Orlando, Florida, for the annual American Marketing Association (AMA) Symposium for the Marketing of Higher Education. In this episode, we’ll recap the major themes and takeaways from this year’s conference.


Marketing Live is sponsored by Funnelback

Episode Host

Rob Zinkan

Rob Zinkan

Rob Zinkan became vice president at RHB, a higher education marketing consultancy, in 2019. Rob has more than 20 years of experience in higher education administration, serving in senior leadership positions in marketing and advancement. He spent the past 17 years at Indiana University, most recently in a system-wide role as associate vice president for marketing. He also served in campus-level roles there as vice chancellor for external affairs and assistant dean for advancement. Rob holds a doctorate from Creighton University, a master’s from Xavier University, and a bachelor’s from Wabash College. He serves on the AMA Symposium for the Marketing of Higher Education conference committee, contributes to Inside Higher Ed’s “Call to Action” blog, and is a recent CASE commissioner (Commission on Communications and Marketing).


Heather Swain

Heather Swain is vice president for communications and brand strategy at Michigan State University. Heather, who joined the university as assistant vice president for university relations in 2006, served as interim vice president for university relations from 2010 until she was named to the vice presidency in 2012. She previously spent six years at Ball State University and five years at Indiana University.

Heather was co-chair of AMA’s 2016 Symposium for the Marketing of Higher Education, and she also serves on the CASE Commission on Communications and Marketing.


Christie Harper

Christie Harper is assistant vice president for university marketing at California Lutheran University, where she has served since 2012. She is responsible for defining, building, and enhancing the institution’s brand and leading integrated marketing initiatives for undergraduate and graduate admission, advancement, and athletics.

Previously she was president of Brand Endeavor, an independent brand strategy consulting firm.

Christie was a member of the AMA 2016 Symposium for the Marketing of Higher Education Committee.


Rob Zinkan

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Leave a Reply

Your email address will not be published. Required fields are marked *